Like any industry, the healthcare environment is continuously changing. Companies that can prepare, adapt, and adjust, position themselves for success. They are equipped with proven quality methods that allow them to navigate those changes.
RDC Consulting is based around creating a Quality Management System QMS) for behavioral health organizations that does just that, namely, allows its users to apply proven strategies to face challenges.
We know it’s not easy.
Over many years of working in the behavioral healthcare field, we recognize that many organizations find it difficult to develop and maintain a QUALITY-BASED infrastructure and approach to problem solving. It’s not due to a lack of desire, all organizations WANT to provide quality services, but not all organizations have a strong understanding of Quality Management. We help organizations create and implement a Quality Management System and approaches that apply to every aspect of the organization.
Beginning is as easy as a conversation. We consider our work with you as a partnership. Therefore, we tailor our services to meet your needs. We do not provide a one size fits all solution set. We honor your unique strengths and constraints so that we can help you move forward in a practical way.
Step One: We find out where you’re having problems. It could relate to a single issue or something that impacts your entire organization. Once your problems and needs are clearly understood, we review and assess your company’s Quality Management System.
Step Two: We meet with your leadership team, quality team and others within your organization tasked with using quality methods. We review all key performance measures, data collection and data analysis.
Step Three: We provide Quality Management training to boards, leadership, quality teams, and the entire organization. Generally, it is not a question of whether we provide training but to whom and to what extent. We have developed several training modules that can be easily adapted to any group in your organization.
Step Four: We develop a written plan we believe will meet your needs. Sometimes organizations have an immediate need for a quality intervention —a rapid cycle improvement response. Rest assured that we will be there for you.
Please contact us for specifics on our pricing structure. We are confident we can provide quality consulting services at an affordable price. After all, we know that health and human services organizations are often limited in terms of discretionary spending and that hiring a consulting firm may seem cost prohibitive. Sometimes a discussion regarding the concept of the cost of poor quality helps you to move forward.